Dev Comms Thread & Launch Updates

This thread will be updated regularly with updates from the development team throughout launch

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14 August: 24-Hour Update

We want to once again thank everyone who has jumped into Hell Let Loose: Vietnam since launch. We continue to closely follow your feedback and reports, and we truly appreciate you taking the time to share your experiences with us.

Since launch we have loved seeing the hundreds of thousands of people that have joined us in Vietnam and some of the incredible videos, livestreams and moments that have already been had.

That said, we have heard you, and there have been a number of points brought up by the community that we are actively working to address. These include, but aren’t limited to:

Game and server crashes
Overall stability, especially for AMD users
Tutorial bugs
Server frustration
Audio cut-outs on PS5
Distorted voice, caused by EOS
Directional audio
Visual quality, especially on console
Settings resetting or saving issues
Crossplay & aim assist

Our development team is already hard at work on the first patch for the game, which will address a broader range of fixes and improvements, but we’ve also identified several issues we want to address sooner. We’re therefore aiming to release our first Hotfix by the end of this weekend, targeting some of the most pressing issues affecting players since launch.

Hotfix 1: Coming This Weekend

The key issues that we’re looking to resolve in this first Hotfix include:

Stability improvements for AMD GPU users

While we’re aware of known Windows driver issues affecting some players using AMD GPUs, we also identified several fixes and launch parameters that helped reduce these issues for a number of affected players. We’re incorporating these changes into the main game as part of this hotfix so they can be applied across the wider player base.

Server updates & improvements

Continued rollout of additional Official Servers across all territories
Server stability fixes
Updates to the default Server Menu to make available servers easier to identify:
- The server list will now refresh automatically more frequently to better reflect currently available slots.
- Full servers will be hidden from the default server list. These servers can still be found by adjusting the server filter options in the menu.
- Server Menu Algorithm has been updated to prioritise low ping servers with a player count lower than or up to 80. This should improve the ability for players to find servers with space to join.

We were delighted to see so many players jumping into the game at launch, and we had to bring additional servers online throughout the night to make sure there was room for everyone.

With the weekend approaching, and even more players expected to take their first steps into the Jungle, we’ve worked with our server providers to bring additional servers online across all regions.

We’ve also heard your feedback that some players have been struggling to find servers with available space, or that servers showing open slots were already full by the time they attempted to join. The combination of additional servers and improvements to the server browser, including more frequent automatic refreshes, hiding full servers by default and an improved algorithm to prioritise lower population servers with low ping, should help make it quicker and easier to find a server with room to play.

Finally we identified a number of cases were players experienced server crashes when broadcasting a message via RCON or using NVA tunnels. These issues have been fixed.

Audio Improvements

Resolved an issue where Audio could drop out for a period of time on PS5

Good comms are a major pillar of Hell Let Loose and can be a huge factor in your enjoyment of the game. While we continue to work with our partners on the robotic voice issue that can occur in proximity chat we did identify an issue affecting PS5 users where audio could drop out for extended periods of time. This fix addresses the issues and will be included in the Hotfix.

Other Topics

Crossplay & Aim Assist Discussion

Since launch, we’ve seen a lot of discussion around Aim Assist, particularly after the first introduction of crossplay to the Hell Let Loose franchise. We wanted to provide some clarity on how Aim Assist currently works in Hell Let Loose: Vietnam.

Aim Assist is available to all players using a gamepad across both PC and console, and uses the same values previously used in Hell Let Loose. Players can set Aim Assist to High, Medium, Low, or Disabled, with High being the default setting. There is also no difference in Aim Assist values between PC and console players.

In Hell Let Loose: Vietnam, Aim Assist is only active while aiming down sights (ADS). There is no “snap-to” behaviour when transitioning into ADS, nor does Aim Assist cause your aim to “stick” to or track another player’s movement.

Instead, Aim Assist provides a subtle reduction in aiming input speed when your aim is moving toward an enemy, helping gamepad users line up shots more precisely with an analogue stick. This assistance is limited at range and is disabled when an enemy is occluded, meaning Aim Assist will not provide assistance toward enemies who are obscured from view.

We’ll continue to assess the impact and balance of Aim Assist as more of you play the game. For now, we wanted to provide some additional clarity on how the system works and what players can expect when using a gamepad.

Issues Under Investigation

We’re also aware of a number of other issues affecting the gameplay experience, including audio and VOIP issues, visual quality and foliage issues, settings not saving correctly, keybind problems and persistent HUD elements. Our development team is actively investigating these reports, and we’ll continue to prioritise fixes for the issues having the greatest impact on players, and will keep you updated on our progress.

Tips for New Players

We also wanted to give a shoutout to some of the incredible videos that have been produced since Hell Let Loose: Vietnam launched. If you are a new player to Hell Let Loose, or are looking to get to grips with the new game, check out a couple of our favourites below:

Hell Let Loose Vietnam: 16 Tips Every New Player Needs to Know by McBluffin

https://www.youtube.com/watch?v=-O7AfS0A0_w

Hell Let Loose Vietnam: All Game Modes Explained (Basics Guide) by TheFreshBakedGoods

https://www.youtube.com/watch?v=3EChvvDe2X0

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